Companies offering retail and wholesale communication worldwide have been considering the implementation of Business Intelligence tools for the different aspects of their business. As much as BI has led businesses in many different industries achieve better efficiency with its BI structures; Telecom companies are giving this one a try too. Business Intelligence applications, tools, and software are said to provide high performance data discovery, reporting, and analyses across all scales of telecommunication companies, allowing the latter to obtain records with over millions of data processed by the BI tools within a few seconds. This kind of solution, as integrated in the current telecom systems, is able to provide and deliver built-in reports, self-service analyses and visual data tools, and user dashboard; among many others. Business Intelligence solutions as implemented in Telecom systems are also said to provide new and up-to-date insights into key traffic, business and performance metrics; highlighting trends in the telecom usage of the company’s clients. This also allows telecom companies to conduct comparative data analyses, crucial to its decision making. Perhaps the greatest advantage to having Business Intelligence solutions in place is the fact that it is able to make sense of the vast amounts of data telecom companies generate on a regular basis. With BI dashboard instilled in the telecom companies’ systems, the latter is able to distil the most relevant and important information to its operations, presenting it in the way that is most meaningful to the company and its subscribers. These reports and dashboard as created with the help of BI may also be accessed in one’s smartphone or tablet; guaranteeing that sales, finance, and operations are observed real-time, or as its stakeholders need access to the same. These reports may likewise be customized to show the relevant performance metrics to the specific user. Business Intelligence tools and technologies help telecom companies in ways unparalleled. After all, incisive business intelligence data accessible anytime and anywhere by its stakeholder is nothing short of the key to success for wholesale and small-scale telecom operators.